This Privacy Policy sets out how Improvation, dba Easysuite Software (“Company”) uses and protects your personal data that you provide to us, or that is otherwise obtained or generated by us, in connection with your use of our cloud-based services (the “Services”). For the purposes of this Privacy Policy, ‘we’, ‘us’ and ‘our’ refers to Company, and ‘you’ refers to you, the user of the Services.
Company has three fundamental principles when it comes to collecting and processing private data:
This Privacy Policy explains the following:
We process your personal data on the grounds that such processing is necessary for operational purposes (including: (1) providing effective and innovative Services to our users; and (2) detecting, preventing or otherwise addressing fraud or security issues in respect of our provision of Services; and (3) identifying trends in usage and market characteristics for general improvement).
We will only store personal data that is required to fulfill the operation of the Services.
The only cookies we use are those to operate and provide our Services on the web. We do not use cookies for profiling or advertising. The cookies we use are small text files that allow us to provide and customize our Services, and in doing so provide you with an enhanced user experience. Your browser should allow you to control these cookies, including whether or not to accept them and how to remove them. You may choose to block cookies with your web browser, however, if you do disable these cookies you will not be able to log in to the service.
The Company servers and storage equipment on which your data is stored are locked inside U.S. based data centers and are owned by us. As such, we do not share your data with the data centers. All password data is stored heavily encrypted so that physical intruders cannot get access.
Your data is encrypted in-transit between your device and our servers via 256-bit, or better, Secure Socket Layer certified encryption.
Unless stated otherwise in this Privacy Policy, the data that you provide us will only be stored for as long as it is necessary for us to fulfill our obligations in respect to the provision of Services.
We provide many applications as a cloud service that you use voluntarily to provide the applications that you choose. We will process your data and deliver it to you to any devices of your choosing without a need for you to use third-party backups or cloud storage.
To improve the security of your account, as well as to prevent spam, abuse, and other violations of our Terms of Service, we may collect metadata such as your IP address, Company apps you've used, history of username changes, etc.
Company processes payments from users via registered payment providers of US banks authorized by the Federal Deposit Insurance Corporation (FDIC), the Federal Reserve Board, or the Office of the Comptroller of the Currency. Your credit card details are handled and stored by the payment providers. Although we work with payment providers, they are completely independent from Company.
When making a purchase, you enter your credit card details into our online form and the information goes directly to the payment provider's server. We do not access and do not store your credit card information. When you save your credit card info, it is saved on the respective payment provider's servers and the payment provider gives Company a token that is reused for future payments. It is not possible to reconstruct your credit card info from the token.
You can clear all payment information associated with your account at any time by going to Admin > Billing > Credit Cards and deleting your credit cards.
We employ 3rd party services to send text messages and voice calls. There may be some important communications for which we will use text or voice and in that case your phone number will be necessary to utilize the 3rd party service.
We also employ 3rd party services to develop and build our software. These parties are contracted under the strictest HIPAA privacy laws. Although, they may have visual access to your non-encrypted data, they are not authorized to use it in any way other than for the purpose of developing and maintaining our software.
No 3rd party service is authorized to use any of your data shared by us for any purpose other than the operational purpose set forth herein.
We may share your data with other companies owned by us, including, but not limited to: Lotterease, Foodease, Enrollease, Journease, Supervisease, Merchease, Liberty Applications and Dr. Dial. All companies owned by us utilize the same privacy policy contained herein.
Under applicable data protection legislation, in certain circumstances, you have rights concerning your personal data. You have a right to: (1) have access to all your personal data that we store; (2) delete or amend your personal data; (3) restrict, or object to, the processing of your personal data; (4) correct any inaccurate or incomplete personal data we hold on you; and (5) lodge a complaint with national data protection authorities regarding our processing of your personal data.
We will review and may update this Privacy Policy from time to time. Any changes to this Privacy Policy will become effective when we post the revised Privacy Policy in the relevant Section of your account.